If something goes wrong with the IMC, if you start it by the following method besides the normal icon click method, it helps to investigate the cause.

For Windows 64-bit (started from the command prompt)

1. Start the command prompt.
2. Enter commands from the command line at the command prompt and operate.
3. Go to the directory where the software is installed.
4. > cd c: \Program files (x86)\isb\bin
5. Enter the command to start IMC.
6. > java -Xmx1000m -jar ImcLauncher.jar

For Windows 32-bit (started from the command prompt)

1. Start the command prompt.Enter commands from the command line at the command prompt and operate.
2. Go to the directory where the software is installed.
3. > cd c: \Program files \isb\imc\bin
4. Enter the command to start IMC.
5. > java -Xmx1000m - jar ImcLauncher.jar