Genome Analysis Software Info Site

Although macOS 11 Big Sur has been released, the following problems have been reported regarding our products when the version is upgraded to the OS.

1. The dongle does not work properly. The Corresponding Dongle Driver has not released from the maker yet.

The workaround is either of the following.

1. Revert to macOS 10.
2. Switch from dongle license to activation license (free of charge). Please contact us.